Frequently Asked Questions

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  • Why are the taxes so high and how are they broken down?
    Effective January 1, 2018, a 15 percent cannabis excise tax applies to the average market price of the retail sale of cannabis products. Retailers engaged in business in California must also pay the state's sales tax of 7.25 percent and in some cases a local jurisdiction district tax which ranges from 0.10 to 1.00 percent. Some areas may have more than one district tax in effect. The entire sales tax applies to all retail sales of goods and merchandise except those sales specifically exempted by law. The sales tax due on your taxable cannabis sales at retail must be computed on your selling price of cannabis, plus the cannabis excise tax.
  • What is the difference between purchasing cannabis products from a Licensed Cannabis Retailer vs a unlicensed source?
    In fact products purchased from unlicensed cannabis retailers are untested, non-regulated and could contain foreign substances which may be harmful to consumers.
  • Why do you require a "selfie" at registration?
    A selfie simply helps verify you are the person pictured on the Identification used for the order.
  • Why do you not service my area?
    Zipp Delivery currently services certain cities in Alameda, Oakland, Orinda, Lafayette, San Leandro, Hayward, Castro Valley, Emeryville, Berkeley, El Cerrito, Danville, Alamo, Walnut Creek, Bancroft, Pleasant Hill, Pleasanton, Dublin, San Ramon. We are currently working to expand our coverage area. See a list of cities serviced here.

    Regularly check our website to stay up-to-date or sign up to receive text messages or emails from us so you can be one of the first to know when we have new service areas!
  • Do you charge a delivery fee?
    Our starting minimum order amount is $50, which increases depending on which city or area the delivery is requested from. Please see more about the cities we service and the minimum order requirements here.
  • Do you have a minimum order amount per order?
    Our staring minimum order amount per order starts at $50, which increases depending on which city or area the delivery is requested from. Please see more about the cities we service and the minimum order requirements here.
  • What are the hours of operation for ZIpp Delivery - SF Bay Area Region?
    We open 10am - 8pm Monday - Saturday and accept final orders at 6 pm sharp.
  • Do you wave taxes for Medical Patients?
    Patients possessing a Medical Marijuana Identification Card issued by The California Department of Public Heath are exempt from sales tax on the purchase of cannabis products.
  • Does Zipp Delivery - SF Bay Area Region offer Senior, Student or Veterans Discounts?
    We do offer discounts for Seniors, Students and Veterans. For Seniors and Student Discount we will need a valid copy of the customers Student Identification or other supporting current documents. We can qualify you for a Senior Discount utilizing the Identification given at the time of sign-in. To qualify for a Veteran Discount, we will need a copy of your Military Identification or a copy of your DD214. Additional discounts may also be available for other groups. All discounts must be requested.
  • Can my spouse or someone else of my choosing receive my order?
    Only the person registered at the time of sign-up can receive the order from our drivers. Identification is verified prior to each transaction concluding.
  • Do you offer deals for new customers?
    We often offer deals for new and existing customers. Check our website daily for updated deals and specials. Don't forget to sign up to receive text messages or emails so you can be one of the first to know when we have new deals and specials.
Locations

Oakland | 510-806-9477
License Number

C9-0000065-LIC
Company

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